Shipping Policy

At Nexvera, we are committed to delivering your order safely and efficiently. Please review the information below regarding our shipping process.

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Order Processing

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• Once your order has been shipped, you will receive a confirmation email with tracking information.

• Please ensure your shipping details are accurate at checkout, as we cannot guarantee changes after processing.

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Shipping Times

Estimated delivery times:

• Domestic Orders: 3–7 business days

• International Orders: 7–15 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.

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Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.

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Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

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Delays

While we strive to ensure timely delivery, Nexvera is not responsible for delays caused by:

• Shipping carriers

• Customs clearance

• Incorrect shipping information provided by the customer

• Unforeseen circumstances beyond our control

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Lost or Damaged Packages

If your package arrives damaged or does not arrive within the expected timeframe, please contact us within 5 days of the expected delivery date. Include your order number and any relevant photos if applicable.

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Contact Us

For any shipping-related questions, please contact:

Email: nexvera.info@gmail.com
Response time: 24–48 business hours